Let's troubleshoot the issue together:

If the PDF appears as code:
- Please use Adobe Acrobat Reader instead of your browser to view the PDF. If the issue persists, please contact our support team at support@victoriousparenting.com, and they will send you another copy.

Here are some common reasons and troubleshooting tips if your PDF won't download:

1) Your device is not up to date:
- Please ensure that your device is up to date. If it's not, download the latest updates and restart your device.

2) Unstable WIFI connection:
- If you're using a hotspot or an unstable WIFI connection, it may cause problems while downloading. To resolve this, ensure you have a stable WIFI connection to download the PDF fully.

3) Insufficient storage space:
- Please make sure that you have enough space on your device before downloading. eBooks, especially, are large files. If your device is full, delete any unused apps and restart your device.

4) File type change:
- Some devices, especially Android users or those using an older version of Adobe Acrobat, may change the file type from .pdf to .bin. To fix this, find the downloaded file, change the name to .pdf, or try using a different PDF reader like Adobe Acrobat DC.

5) Device compatibility:
- Very old devices may not support PDF downloads. If you have an older device, try updating it and restarting.

6) Third-party apps interfering:
- Certain apps like WINZIP, ALIBABA, ALIEXPRESS, or CENTRELINK may prevent the PDF from opening. Consider removing these apps and restarting your device. Alternatively, download the PDF on a different device and access it from your phone or iPad.

7) Device settings:
- Check your device settings, especially on iPhones, as they may interfere with PDF downloads. Ensure that your device can support and open PDF files. If unsure, consult the manufacturer.

8) Browser cache and glitches:
- If using Safari, clearing your browser cache, history, and cookies, and restarting your device may resolve the issue. Alternatively, using Chrome is recommended.

9) Alternative browsers:
- Browsers like Duck Duck Go, Firefox, and Tor may have settings that block PDF downloads. Please check your browser settings and disable any extensions or settings that may prevent the download.

Rest assured, we regularly test the downloads on various devices and browsers to ensure their functionality. If you've tried the above troubleshooting steps and still can't download the PDF, staff will be happy to assist you. Please open a support ticket via email if you have not done so, and someone will send you another copy.

Thank you for your patience and understanding.